Getting an Answer From City Government?

On Friday, April 18th, I was told by a Keene Police Officer that I was committing theft by plugging my computer into one of the outlets that stick out of the ground along Main Street. These outlets have places to be locked or turned off, but they were neither locked, turned off, or marked with something saying they weren’t for public use. The officer told me “You can ask the City if you can use their electricity, but for now you’re stealing it.” I obliged and moved on with my night.

Tuesday, April 22nd, I went into City Hall and asked the Clerk’s Office about these outlets. Were they outlawed to the public? If so, why isn’t it marked, since they look as public as the public trash cans? How do I get permission to use them? Some of the workers were unaware that such plugs even existed, but they promised to call Keene Park & Rec and give me a call when they got the answer for me.

Tuesday, April 29th, I still had not heard from them, so I followed up with a personal contact I have in the same building. Perhaps he, being an employee on the inside, could push someone to find an answer for me. Today, May 4th, I followed up with him, and they told him the same thing they told me: “We’ll get back to you.”‘

I’m not advocating anyone bombard City Hall with calls to answer my question, yet, but I found this an example of how long and hard it is to get an answer to one simple question even from local government. If I am still in the dark (no pun intended) on this issue, I plan to make my next visit on Thursday, May 8th. That seems like ample time for someone to get the person in charge on the phone for a 2 minute question. How many times will I have to ask before getting some resemblance of an answer?


Submitted by liber_tas on May 4, 2008 - 9:47pm.